Communication Skills for Middle Managers
- 3 Hours
- 399 CAD / Person
Let’s face it. Middle managers are the ‘ham in the sandwich,’ serving as a communication pipeline from the executive team to the front line, and from the front line to the executive team. It can be challenging to keep up with demands!
If you’ve ever had to explain something, and reinforce it repeatedly, you will want to learn the key skills to make communication relevant for your team.
What You'll Learn
From you to your staff:
- The six questions every employee has and how to communicate to meet their needs
- How to use the Head-Heart-Hands model to connect with staff
- How to translate long-term corporate goals into projects and actions you need staff to do
- How to connect with field teams and shift workers
From you to your executive:
- How to feel at ease in the C-Suite when presenting your project
- Make an impression and be promotable
- Providing staff feedback to executives
Elevate your Executive Profile
- 2 Hours
- $299 CAD / Person
New managers can sometimes feel unsure of their approaches. Fear not, this course is designed to help you feel at ease in the C-suite. Fit in and stand out with tips to give memorable presentations and learn the micro manners your colleagues already know.
What You'll Learn
- How to give powerful presentations and manage your emotional intelligence
- Practice social and business interactions to help you be smooth in your everyday contact with peers and leadership
- Discover tips for LinkedIn, your digital resume
- Find out how to land your dream job
- Learn about forms of attire and what to wear in today’s post-pandemic world
- Refresh your dining and business etiquette skills
