Restoring Civility to the Work Place
- 2 Hours
- 149 CAD / Person
Uncivil behaviour has been escalating in recent years. Not since medieval times has respectful behaviour been so absent. Manners have stood for centuries as the cornerstone of civil society. “Yes, please. No, thank you. It’s my pleasure. How do you do?” Now, signs are posted in offices that have to expressly state that abuse will not be tolerated. Seriously. What happened?! I’m on a mission to bring back respect and courtesy to the workplace. This course helps leaders and staff learn how to deal with difficult situations, and interact better with one another.
What You'll Learn
From you to your staff:
- How did we get here?
- Service standards
- Interpersonal skills
- Dealing with difficult situations
Focus on your future with our courses
Have a question? Contact us