Communication Skills for Middle Managers
- 3 Hours
- 399 CAD / Person
Let’s face it. Middle managers are the ‘ham in the sandwich,’ serving as a communication pipeline from the executive team to the front line, and from the front line to the executive team. It can be challenging to keep up with demands!
If you’ve ever had to explain something, and reinforce it repeatedly, you will want to learn the key skills to make communication relevant for your team.
What You'll Learn
From you to your staff:
- The six questions every employee has and how to communicate to meet their needs
- How to use the Head-Heart-Hands model to connect with staff
- How to translate long-term corporate goals into projects and actions you need staff to do
- How to connect with field teams and shift workers
From you to your executive:
- How to feel at ease in the C-Suite when presenting your project
- Make an impression and be promotable
- Providing staff feedback to executives
Focus on your future with our courses
Have a question? Contact us